Privacy Policy
Last updated: August 2026
At AD Studio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store and purchase our FiveM scripts and assets.
1. Information We Collect
When you interact with our store or make a purchase, we may collect the following information:
- CFX.re / FiveM Identifiers: Your FiveM username and CFX account ID required to grant asset licenses via Tebex Keymaster.
- Discord Account Information: Your Discord Tag and User ID if you link your account for support or role assignment.
- Transaction Details: Purchased items, order IDs, timestamps, and currency details provided via Tebex Commerce.
- Technical Data: IP addresses, browser types, and device information collected automatically for fraud prevention and security logs.
2. Payment Processing & Financial Security
We DO NOT collect, store, or process any payment card numbers, bank account details, or PayPal credentials on our servers. All financial transactions are processed securely through Tebex Limited, our official merchant of record. Please review Tebex Privacy Policy for details regarding payment processing.
3. How We Use Your Information
We use the collected information strictly for:
- Granting and binding FiveM asset licenses directly to your CFX.re Keymaster account.
- Providing customer support and troubleshooting via our official Discord server.
- Verifying order ownership and preventing fraud, chargebacks, or unauthorized asset distribution.
- Improving our store's performance and user experience.
4. Third-Party Services
We share relevant data only with trusted service providers essential to operating our store:
- Tebex Ltd: E-commerce platform, checkout, and payment processing.
- CFX.re / CitizenFX: Asset protection and Keymaster licensing system.
- Discord Inc: Community integration and customer support channels.
We do not sell, trade, or rent your personal information to third parties under any circumstances.
5. Data Retention & Security
We implement industry-standard security measures to protect your information. Purchase records and asset licenses are retained indefinitely to ensure you maintain access to your purchased FiveM scripts and future updates.
6. Your Rights
Depending on your location, you have the right to request access to, correction of, or deletion of your personal data stored in our system (excluding legally required transaction logs maintained by Tebex).
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us:
- Discord Support: Join Our Official Discord
- Store Contact: Via our Refund & Support page.